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By placing an order with us, you will be deemed to have read, understood and agreed to these Terms and Conditions.  If you are unhappy with any aspect of these, then you should contact one of our customer service advisors at, before placing an order with us.

These Terms and Conditions and your use of our website are governed by English Law and you agree to submit to the non-exclusive jurisdiction of the English Court.  This does not affect your non-excludable statutory rights.

A Contract between the customer and for the sale of our products will only exist once an order has been accepted, processed and despatched.  This does not affect the customer’s statutory rights.  Prices and availability of goods are subject to change without notice.  A delivery charge will be added to your order, value where appropriate.  If stated that Free Delivery will be applied, Royal Mail 2nd Class postage will be supplied.


You may normally cancel your order (once accepted by us) for any reason up to the point of despatch.  If you do cancel the contract within this time, any payments made by you will be refunded in full within 30 days.

If you have requested a bespoke candle order and decide to cancel once progress has been made to complete your order, there shall be no refund available due to loss of stock material and time served.


If you are not entirely delighted with the products that you have chosen, you may return them to us within 30 days of receipt.  We will be more that happy to offer you an exchange or, at our option, a refund provided that the products are returned complete in original packaging, in perfect condition and unused. Any personalised candle will unfortunately not be eligible for refund.


We accept online payment in a secure environment, namely PayPal or BACS Transfer.  All transactions are shown in Pounds Sterling (£).  All prices quoted for any candle on this website are accurate at the time of publication and are quoted in Pounds Sterling (£) and where appropriate, are inclusive of UK sales tax (VAT) at the current rate/  The current rate of VAT is 20%


We take every care to ensure that the description and specification of all of our products (melts, candles) are correct at the time of going to press.  However, while the colour reproduction of products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.


While uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and will not be responsible for any errors or omissions or for the results arising from the use of such information regarding any candle.

While takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. will not be responsible or liable for your use of any other websites which you may access via links within this website. does not control these websites and is not responsible for their content.  Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with

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